Country rank ( Position #1084 5 )
- Malta Gaming Authority, UK Gambling Commission
- Australian dollars, Euros, British pounds sterling, Norwegian kroner, Swedish kronor, US dollars
- Deposit methods
- EcoPayz, Maestro, MasterCard, Neteller, Paysafe Card, Speedcard, instaDebit, Visa, Przelewy24, iDEAL, Sofortuberwaisung, Nordea, POLi, GiroPay, eKonto, Envoy, ePay.bg, Euteller, Lobanet, Neosurf, Teleingreso, Multibanco, DineroMail, QIWI, Todito Cash, Trustly, BankLink, Skrill, dotpay, PugglePay, TrustPay, Cuenta Digital, PAGOFACIL, WebMoney, Instant bank transfer, Garanti, Akbank, Turkiye Bankasi, Turkey Bank Wire, Moneta.ru, mobile payment
- Withdrawal methods
- MasterCard, Neteller, Speedcard, instaDebit, Visa, EcoPayz, Moneta.ru, Skrill, Trustly, WebMoney
- Since 2014
- EveryMatrix NV Casinos
- Restricted countries
Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, China, Comoros, Croatia, Czech Republic, Denmark, Estonia
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If you have a controversial situation with the casino, you can create a complaint on our website. For our part, we will try our best to let the casino representatives consider your complaint and satisfy your requirements. All unsubstantiated complaints are rejected by the site administration and do not affect the casino rating.
When creating a complaint, describe your problem in as much detail as possible, attach screenshots of the correspondence with the casino support if necessary. All complaints after submission are moderated by the site administration. The casino representative has 30 days from the date of publication of the complaint regarding the settlement of the dispute with the player.
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About PlayFrank Casino
PlayFrank Casino is an online casino that started its work in 2014. It was launched by the company EveryMatrix. The mission of PlayFrank Casino is to make the gambling experience of its customers unforgettable. The players should experience much excitement and enjoyment when playing the casino games in this venue. The main priority of the online casino is a customer with his needs and interests therefore the enterprise was developed with this mission in mind.
PlayFrank has created the venue with extraordinary ambience and there is a captivating story behind it. According to it, the founder of the casino had serious financial problems and was not lucky for some time, so he spent his last money playing in the casino, where he chose to play the Mega Fortune. The man has won a big amount of money and launched the online casino.
PlayFrank Casino offers a big variety of games to any taste. Customers can find slots of different types, table classic games, live casino games, casual games. Those who hope to hit a jackpot, should look for the jackpot games and hope for good luck. Any game is available instantly. You can start playing immediately by clicking on the game.
The selection of games comprises almost all famous brands that take leading position in the software gambling market: NetEnt, Microgaming, NextGen Gaming, Evolution Gaming, just to name a few. Their joint efforts matter much and play a big role to make the online casino successful. They deliver safe and reliable software that provide amazing gambling experience for all users. Selection of games often determines the success of the venue therefore there is every reason to believe in the brightest future of this online casino.
Thinking about customers’ convenience, the casino staff decided to add the mobile casino section as well. This is a necessary element of any modern casino. Customers can play casino games everywhere if they have a mobile device with Internet access. They can start playing without downloading software. The mobile casino is easily accessible and many games are adjusted to be played in the browser.
PlayFrank Casino knows how to please the customers and provides profitable bonuses and promotion offers to them. The promos are not standard. The offers are tailor-made to the needs of customer therefore the response is amazing. There are free spins, special rewards and other mind-blowing challengers for the players that always keep them in the state of expectation. Customers are intrigued over more and more new promotions. We recommend to sign up to promotion offers not to skip them. If you do not get such letters, you should frequently visit the Promotions tab in your account.
Visit Frequently Asked Questions (FAQ) section to learn more about how everything works at PlayFrank Casino. It can be hard to contact the support each time you want to learn the smallest details. FAQ will clarify this for you. Firstly, it removes the load from customers’ support and, secondly, it economizes time for all. FAQ includes simple routine questions, for instance: What license do you have? Can players from different countries of the world play in the online casino? and others.
When FAQ does not clarify the issue that is of interest to you, then you can apply to the members of support team. They work from 9 am to 7 pm CET on working days. The members of customers’ support are highly-qualified multilingual professionals that are ready to answer the questions in English, Dutch and German. If you need to consult the support in some other time, you can do it by mail. There is also an opportunity to do it via contact form on the website of the online casino.
The variety of payment options let the players pay via Visa/Mastercard, Neteller, Skrill and so on.
Visitors from some countries are not allowed to play in the online casino. It refers, in particular, to citizens of the USA, Netherlands, and so on.